Crashes on startup

[MercifulHacker]

I was so excited to get the alpha access! I booted it up and it immediately crashed, no loading screen, no nothing.

I'm running Win7 x64 on a basic integrated laptop graphics card, .Net 4.5.1

Here's the crashlog:
System.NullReferenceException: Object reference not set to an instance of an object.
at Chasm.Gameplay.World.<>c__DisplayClass7.<.ctor>b__1() in c:\Users\Tim\Desktop\discord\GAME\ProjectY\Gameplay\World\World.cs:line 238
at Chasm.Gameplay.OverWorld.OverWorldManager.<>c__DisplayClass5.<BuildWorld>b__2(Object sender, RunWorkerCompletedEventArgs args) in c:\Users\Tim\Desktop\discord\GAME\ProjectY\Gameplay\World\OverWorldManager.cs:line 143
at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e)
at System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(Object arg)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Any ideas? Thanks!

[James]

Can you please tell us exactly what integrated graphics card you have?

[MercifulHacker]

sure!

I've got a Geforce G210M:

Report Created On 09/21/2014 10:16:12

Genuine Intel(R) CPU U7300 @ 1.30GHz (1734 MHz)
Operating system: Windows 7 Professional, 64-bit (Service Pack 1)
DirectX version: 11.0
Graphics card information
GeForce G210M
Driver version: 186.88
Stream processors: 16
Graphics clock: 606 MHz
Processor clock: 1468 MHz
Memory clock: 790 MHz (1580 MHz data rate)
Memory interface: 64-bit
Total available graphics memory: 2286 MB
Dedicated video memory: 512 MB
System video memory: 0 MB
Shared system memory: 1774 MB
Video BIOS version: 70.18.25.00.19
IRQ: 16
Bus: PCI Express x16

[James]

Can you please try updating your video drivers to the latest?

[MercifulHacker]

hey, that worked! It took a bit of finagling, but it worked! Thank you so much!

[James]

Sorry for the difficulty, but glad to hear

[Kairo]

I'm having the same issue. The Discord logo opens to the sound bite, and then it just crashes. After a computer restart, I can get to the main menu, but the background stutters and then crashes. I'm running a NVIDIA GeForce GT 640M LE graphics card, and it has the latest driver.

Any help would be appreciated.

[James]

Please make sure your nVidia card is set as your default graphics device instead of the onboard chipset. We're looking into a way to fix this.

[Kairo]

I actually have a physical toggle on my laptop (Sony Vaio S Series) to activate the Nvidia card, so I manually have it switched on when trying it out.

I will say even if the card is switched off (so the integrated graphics card is active instead), the same result occurs with an immediate crash. Perhaps the game keeps using the integrated graphics either way? I'm not sure.

[James]

Can you please see if you have crashlog.txt in My Documents\Chasm or the game directory?