Page 3 of 3

Re: Alpha Access

Posted: Tue Sep 23, 2014 6:57 am
by James
Unfortunately when we make changes to the dungeon generation the save files become incompatible. Things should smooth out soon though :)

Re: Alpha Access

Posted: Wed Sep 24, 2014 1:32 am
by nothingxs
Am I correct in that the gift key that you get for donating a certain amount only gives you ONE Alpha copy and not two? I gave the gift key all excited-like to my friend, but he's only getting the soundtracks for download.

Re: Alpha Access

Posted: Wed Sep 24, 2014 1:41 am
by James
Correct, the gift key is for the final retail copy only.

Re: Alpha Access

Posted: Wed Sep 24, 2014 1:54 am
by nothingxs
Might I be able to upgrade the gift key to alpha access...?

Re: Alpha Access

Posted: Wed Sep 24, 2014 1:58 am
by James
Sorry we can't upgrade the gift keys :(

Re: Alpha Access

Posted: Wed Sep 24, 2014 3:17 am
by nothingxs
Profound sadness. :(

Re: Alpha Access

Posted: Thu Nov 06, 2014 2:34 pm
by arMb
Sorry, but i cannot remembre my kickstart id and password.
I tried to log with my fb accound but my backer history is empty.
How can we find a solution to solve this ?

Re: Alpha Access

Posted: Thu Nov 06, 2014 2:46 pm
by James
Your Kickstarter id would be an email address, which we used to fullfill your order wtih Humble. You could try entering past email addresses into the Humble Key Resender and see if you get any emails from them?

https://www.humblebundle.com/resender

If that doesn't work just PM me your full name and I'll try looking it up.